Terms & Conditions – Zrbikefix

Last updated:11-25-2025

Welcome to Zrbikefix. By booking a service, using our website, or engaging with our technicians, you agree to the following Terms & Conditions. Please read them carefully.

1. General

Zrbikefix provides bicycle repair, maintenance, and related services at your location or at our designated service point.
By using our services, you confirm that the information you provide is accurate and that you have the right to request service on the bike or equipment in question.

2. Booking & Confirmation

• All bookings must be submitted through our online form or by contacting us directly.

• After submitting a booking, you will receive a confirmation via email/SMS with the scheduled time and assigned technician details.

• If the suggested time does not suit you, you may cancel or request a new time.

3. Cancellation Policy

• You may cancel a booking free of charge up until the technician has arrived at your location.

• If a technician arrives and cannot access the bike or complete the job due to customer-related issues, a call-out fee may apply.

4. Pricing & Payment

• Prices for standard services are listed on our website.

• If additional parts or work are required, we will always inform you and obtain your approval before proceeding. No work is carried out without consent.

• Payment is made after the service is completed, unless otherwise agreed.

• Accepted payment methods include: MobilePay, bank transfer, and other listed options.

5. Service Conditions

• Your bike must be accessible at the agreed time. If the bike is locked, please ensure we have access (key/code).

• If you are not present, you accept that the technician will complete the work based on the provided instructions.

• Zrbikefix is not responsible for items left unattended with the bike (bags, accessories, personal belongings).

6. Parts & Warranty

• All parts installed by Zrbikefix are new and covered by manufacturer warranties where applicable.

• If you experience an issue with a repair, you must notify us within 14 days. We will inspect the work and correct any errors caused by us at no cost.

• We do not cover damage caused by misuse, accidents, weather, vandalism, or normal wear.

7. Liability

• Zrbikefix is responsible for damages caused by our technicians during the repair process.

• We are not responsible for pre-existing damage, rust, worn components, or failures that occur due to unrelated mechanical issues before or after the repair.

• Customers are responsible for ensuring their bike is road-legal and safe to ride after any repairs not performed by Zrbikefix.

8. Customer Responsibilities

By booking a service, you agree to:

• Provide accurate information about the issue

• Ensure access to the bike at the scheduled time

• Respond to communication if clarification is needed

• Pay for the service promptly after completion

9. Coverage Areas

Zrbikefix currently operates in:

• Greater Copenhagen

• Roskilde

• East & North Zealand

• Aarhus

• Funen
  Coverage may expand or change over time.

10. Privacy & Data Protection

• We store only the data necessary to complete your booking and improve our service.

• Personal information is never shared, sold, or disclosed to third parties except for essential service delivery (e.g., payment processing).

• You may request deletion of your data at any time.

11. Rescheduling & Delays

• Unexpected delays (traffic, weather, technical issues) may require us to reschedule your appointment.

• We will notify you as soon as possible in such cases.

12. Website Use

By using our website, you agree not to misuse the platform, attempt unauthorized access, or interfere with the booking system.

13. Changes to Terms

Zrbikefix reserves the right to update these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.

14. Contact Information

If you have questions about these Terms & Conditions, you can contact us at:
📧 example@gmail.com
📞 +1 5487 65874